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Insights

Fresh perspectives on trust, leadership, and how we show up.

Featured Insight

You Can’t Build A High-Trust Culture With Low-Tact Leaders

Everyone has a moment they wish they could take back. A word delivered too sharply. A tone that shut someone down. A conversation where you meant well, but the damage
Read on Forbes

All Insights

  • Leadership

What You Allow, You Encourage

Mark Lagestee, VP of Global Talent and Organizational Development at Yum! Brands, once said… “What you allow, you encourage.”     Boundaries signal to people what you will allow and

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  • Leadership

Don’t Let Your Intensity Hold You Back

I recently had the opportunity to sit down and talk with Melissa Lora, Taco Bell’s President of International business, and ask her: “What is one of the biggest factors that

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  • Leadership

Don’t Drown Quietly

John Hulsey, an Operations Consultant for Taco Bell, was talking to a room full of restaurant general managers and offered them one piece of advice that resonated with everyone in

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  • Leadership

Stop Trying to “Own the Room” and “Own Your Energy”

We’ve all heard it before. A high-potential associate or new manager receives advice on how to show up with stronger confidence and presence and then they’re told that classic line,

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  • Communication

3 Big Mistakes Leaders Make When Speaking

Have you ever had that moment where you are in the audience watching a leader deliver a presentation and you just couldn’t wait for it to be over? People are

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  • Leadership

3 Actions that Transform Leaders Into Coaches

Everyone is a leader, but not every leader is a coach. Like many of you, I have worked with leaders who led out of fear, who micromanaged, and whose ego

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